Twitter Post Scheduler

I am a huge fan of Hootsuite. I love it for scheduling posts to Twitter, LinkedIn, and Google+ (even though it will also schedule to Facebook, I don't use it for that channel). Recently Shana (Ray) Bull @sharayray told me that Twitter has it's…

Short Video Social Media Tools

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Both Twitter and Instagram have recently introduced short video format. Twitter's Vine videos in 6 seconds and Facebook/Instagram quickly countered with 15 second long videos. I was doubtful on how benefit could be derived from such a small…
Twitter cocktail party

Keep Your Twitter Account Safe with Log in Verification

There have been many high profile Twitter account hacks recently such as the Associated Press hack that effected stock prices, Jeep and Burger King, and the British newspaper the Financial Times. Most of these were the Syrian Electronic Army…
technical support customers in line

7 Ways To Ace Calling Customer & Technical Support

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When my clients have me come in to solve a problem for them, it frequently involves calling technical support or customer service. People HATE calling and ending up in the on-hold limbo. I'm an expert at these kinds of calls. Let me give you…

Who Are All These People Following Me?

You are now officially on the Twitter map. You probably said or tweeted practically nothing so far but WHO ARE ALL THESE  PEOPLE FOLLOWING YOU? The people that are following you are one of two categories. 1) You followed them first and they…
Twitter cocktail party

Twitter, The Cocktail Party

My clients say this to me this all the time, "Tell me why I need to be on social media." You don't. I liken Twitter to a cocktail party. It's full of people and everyone is talking away. You need to decide if you even want to be at the party.…