facebook zero

What is Facebook Zero?

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Have you heard of Facebook Zero? This phrase refers to the expectation that organic reach on Facebook for pages will drop to zero percent. You’ve probably heard people running around like they’ve got snakes in their hair, screaming about…
social customer service

Business Resources

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Thank you for attending the Social Media Q&A Session with Shana Bull, Kerry Rego, and moderator Paul Gullixson! Our intent was to bring you useful resources and provide a place for us all to learn from each other on how we can pick up…
social customer service

Social Media Q&A Session with Shana Bull & Kerry Rego

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How do you talk about your business after a disaster? It's never been more important for us to market our businesses and communicate with our customers as we begin our recovery but how do we do that? Shana Bull, Paul Gullixson & I…
public comment policy

Why You Need a Public Comment Policy

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I work with governments and organizations that must be transparent. These are just the types of entities that must have public comment policies. You may need one as well. Take a look at some of the most common questions I hear on this topic. What's…
How to stay focused in the age of social media

How to Stay Focused in the Age of Social Media

As a business owner, I don’t have anyone to tell me what to do day in and day out. The fun part is I can take a long lunch (or a nap) if I fancy it. The hard part is to keep myself on task. As a consultant, I get very little time at my desk…

Why Your Brand Needs To Be On Instagram

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"Instagram is for teenagers." "It isn't designed for business." "Instagram isn't a money maker for us." These are the myths I hear every day. It's time to think outside of the box, look toward the horizon, and engage your audience where they…
Kerry Rego Social Media Communities

Secret to My Success

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My business Kerry Rego Consulting celebrated eight years this September. I've been asked many times what I did to reach the level of success and respect I've achieved but I didn't have an answer beyond "hard work" until just recently. Now…
social customer service

The Social Media Starter Kit

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Why did I write this book? I wrote The Social Media Starter Kit to guide you and your team through the process of setting up a successful social media campaign and to be an ongoing resource for you. You may be a sole proprietor, small business…
Kerry Rego Consulting Google Street View

The Most Powerful Social Media Action To Take

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If you only do one thing…. One of the smallest actions you can take that will have the biggest impact on the success of your business is to claim your Google+ Local listing. What is that? It's the address and information that Google serves…
social customer service

Always 900 People In Line | Social Customer Service

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I deal with a lot of banks in my life, just like you do, I'm sure. Let me list the ways: checking accounts, business banking, mortgages, car payments, HSA, college funds, credit cards, and only a few of mine are housed under the same roof.…