How to Report a Death to Facebook

I hope you don’t have to read this. I hope sincerely that out of all the searches you do on the internet, that you never have to search “how to report a death to Facebook.” But here you are. I’m so sorry for your loss.

The first time this topic showed up for me was in 2013 when an acquaintance died and a post of hers resurfaced on Facebook. Their algorithm pushed it into my News Feed when someone liked her content talking about her beloved Oakland A’s. She had just passed away and it felt like a slap in the face from the cold hand of technology. Continue reading

Social Media Q&A Session with Shana Bull & Kerry Rego

Social Media Q&A Shana Bull Kerry Rego

How do you talk about your business after a disaster?

It’s never been more important for us to market our businesses and communicate with our customers as we begin our recovery but how do we do that?

Shana Bull, Paul Gullixson & I are getting together to discuss what we’ve learned about having a healthy mix of media, what we learned about technology in a crisis, and how to move forward with our¬†brands.

Join us 11/16/17 5:30-7:30pm at Santa Rosa City Council Chambers. The event is Free.

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Reliable Communication Resources During the Fires

I took a few minutes to share my thoughts about how to find reliable communication resources during the fires. I mention the following resources:

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