I hope you don’t have to read this. I hope sincerely that out of all the searches you do on the internet, that you never have to search “how to report a death to Facebook.” But here you are. I’m so sorry for your loss.
The first time this topic showed up for me was in 2013 when an acquaintance died and a post of hers resurfaced on Facebook. Their algorithm pushed it into my News Feed when someone liked her content talking about her beloved Oakland A’s. She had just passed away and it felt like a slap in the face from the cold hand of technology.
After that, I collected heaps of information on how to address death on social media. I have enough for a book. It’s a book I never want to write. Maybe someday I will but I just can’t seem to bring myself to do it.
Everyone feels differently about the topic of how to handle the technical part of cleaning up accounts after someone has died. PLEASE PLEASE think about what you’d like to happen with your digital information BEFORE you are incapacitated. Make it easier on your family and friends. Make your desires known to your estate manager and provide access to a list of your up-to-date passwords. (I have a 4 page password list that is password protected. My estate manager knows where to find the list.)
Today I’m sharing how to report a death to Facebook with you because I pulled it together for my sister-in-law. Her husband’s close colleague recently died and she reached out to me for help. This is what I sent her. It’s also available as a download here. Please share this with anyone that needs the help.
FIRST Download Their Account Info (you must have access to their account)
Go to Settings, you can also find this at the top right of any page inside Facebook
Here is the Request Removal Form, below is a list of what you’ll need before making a removal request
Submit one document to provide proof of authority:
Power of Attorney
Last will and testament
Submit one document to provide proof that your loved one has passed away:
Note: the information on the documentation must match the information on your loved one’s account. When submitting documentation, please cover up any personal information we don’t need to fulfill your request (example: Social Security number).
Again, I made a document with all the information. You can download here. My thoughts are with you.
Kerry is a Social Media | Technology Trainer | Speaker | Author based in Santa Rosa, CA. She offers consulting and social media training in the form of individual lessons, customizable classes, and is available to speak at your event. People and tech, together changing the world.