I spend a lot of my time in social media teaching and consulting. I’m really good at marketing myself and my skills (I should be since I teach others to do it) but there’s one service I’ve never really advertised. My office mate called me, “The Fixer.” He’s right. I fix a tremendous amount of social media problems and tech headaches.
The Story Goes Something Like This
A person attending one of my classes or a current client will say, “Can you take a look at my Facebook page / Instagram account / Twitter feed? Something is wrong and I don’t know what to do.” When I get under the hood, I can almost always see what happened.
The Social Media Expert
So many times the problem is a human one. It often comes in the form of a poor initial setup but sometimes it’s client’s child or another marketing consultant. They “use Facebook all the time” and know everything about how it works. They truly have nothing but the best intentions. Yet, they screw it up. Sometimes it’s an overconfident friend. The oops is real.
New Tech Updates
This one is becoming more and more common. You’ve had that account for 10+ years, you’ve gotten new phones, new devices, and the admin rights have changed hands several times. These services get updated and over time, things get wonky on the back end and need to be tuned up. Sometimes it’s because you haven’t updated the device or app software in a really long time.
The Social Media Fixer
I call this unraveling. Just like a set of headphone cords, accounts can get tangled beyond belief and I get the coolest sense of satisfaction in solving the difficult problems my clients bring me. I don’t setup new accounts as much as I untangle gnarly problems under the hood of your accounts.
Just call me your Social Media Mechanic. Examples of every day type tasks: releasing (business-only) gray Facebook accounts; setup/fix Meta Facebook Business Manager; claim Google My Business Pages; fix general settings; alter privacy settings; merge duplicate pages and accounts; tech support; separate personal and professional accounts; archive and close; and just generally save my clients from the pain and heartache that comes with the technical issues of social media. I am the social media fixer. Need help?
Facebook & Instagram Lost Access (added 2025)
I cannot help with Facebook or Instagram access problems such as hacked accounts, account recovery, and most Business Manager issues. Meta stopped providing tech support a couple years ago and without their cooperation, I can’t solve these types of problems any longer. I’m sorry. Read my resource blog on the topic.
I need technical assistance on a major issue I’ve incurred on my Instagram which has 114k followers and soon to be author through hey hayeHouse
Henry I just sent you an email so we can talk about your needs.
I cannot access my instagram on my mobile. It says i need to sign out of another account center. I have but still cannot log on
I might be able to help you with that. Look for an email from me but here’s the link to book a time to talk with me about your needs: https://calendly.com/kerryrego/15min
My Facebook account was canceled two months ago, roughly ten years after I first became a Facebook user. I am unable to contact Facebook or any of my Facebook friends. This is the second time I have been badly hacked but the first time I have been totally shut down by Facebook. My professional (writing) life has been upended by this shutdown (done with no explanation or possibility of redress. I desperately need help!
My Facebook account was hacked back in February 2025. After it was hacked, Facebook suspended my account. A few months ago, I was sent a notification to get back on Facebook, and I was able to do so. However, each time that log on the screen starts flickering and there’s internet connection, although I’m able to connect to other apps, including Instagram.
Have you tried logging in via a different browser, computer, or wifi? Keep changing your approach.
Please I can send message requests on TikTok please help me out.
Daniel, let’s talk about how I can help. I’ve emailed you but this is where to start so we can discuss your problem and see if I can help: https://calendly.com/kerryrego/15min
hi my name is matthew w bosman my instagram matthewwbosman account got disabled and my facebook matthew w bosman account got suspeneded because someone hacked my account from mountain california and they are used it for a dating app on sept 1 2026 that when i got hacked and i need my account back and mom and dad are not happy because they got blocked or something from my account and i did not do that i am 31 years old ok and i am a hockey fan and wrestling fan and those belts in my profile picture are my fan belts
i need my instragram and facebook back please
i am not a 10 or 11 or 12 or 13 anymore because i am 31 years old that has down syndrome that has special needs
please help me get my account
p.s. i appeal it before 180 days
my facebook account got suspended and my instagram account got disabled
hi my name is matthew w bosman my instagram matthewwbosman account got disabled and my facebook matthew w bosman account got suspeneded because someone hacked my account from mountain california and they are used it for a dating app on sept 1 2026 that when i got hacked and i need my account back and mom and dad are not happy because they got blocked or something from my account and i did not do that i am 31 years old ok and i am a hockey fan and wrestling fan and those belts in my profile picture are my fan belts
i need my instragram and facebook back please
i am not a 10 or 11 or 12 or 13 anymore because i am 31 years old that has down syndrome that has special needs
please help me get my account
p.s. i appeal it before 180 days
Matthew, I’m so sorry that you have lost access.
The last paragraph of my blog reads “I cannot help with Facebook or Instagram access problems such as hacked accounts, account recovery, and most Business Manager issues. Meta stopped providing tech support a couple years ago and without their cooperation, I can’t solve these types of problems any longer. I’m sorry. Read my resource blog on the topic.”
Again, I’m sorry but I can’t help you.
If you have applied to get your account back already, that’s all you can do. Facebook no longer provides assistance. Please show this comment to your parents and tell them to email me if they’d like. Check your email box where you or your parents can respond more privately.