Thank you very much Liners Direct for bringing me to San Diego to talk to your reps about social media, online customer service, and reputation management. I wanted your attendees to walk away with a lot of value without having to keep track of a lot of paper so I provided this link so that they can access the support information from my keynote in one place.
- Social Media Strategy Form
- Tool Matrix
- Editorial Calendar, 12 months
- Metric Report
- My Blogs on Reputation Management (I couldn’t pick just one)
- How to Deal With Negative Customer Feedback
- Liners Direct Slideshow