(Excerpt from Get Social with Kerry Rego, a regular monthly column in the North Bay Business Journal)
Today’s business climate looks drastically different than it did five years ago. Whole industries have disappeared and some skill sets are now obsolete. The world itself has changed. Would you be shocked if I told you many things have stayed the same? Relationships are still paramount; face-to-face communication is still the most effective; and excellent service never goes out of style.