Reputation Management: Action Items

You may be reading this because you attended a presentation by Kerry Rego on Reputation Management. Or maybe I sent it to you because you have some needs. Below is a short and easy to understand list of what you should do. After that are supporting links to help you manage your reputation. (Please let me know in the comments if anything needs to be updated.)

Disclaimer: You will not be able to accomplish all of this in one day. I want to help manage your expectations. You will want to set aside time to accomplish these tasks on a regular basis (maybe once or twice a week) until you’ve worked your way through the list. Pace yourself. What you learn in this process about the online image of your name and your business will be worth all the effort.

Quick Takeaway List

• Step 1 – Perform a vanity search, also called an Audit for businesses
• Step 2 – Setup Google Alerts or other monitoring tool
• Step 3 – Purchase a domain for your name
• Step 4 – Setup Google My Business or claim your listing if it already exists
• Step 5 – Respond to all reviews on any review sites on which your business appears, positive & negative
• Step 6 – Setup business on additional directories
• Step 7 – Clean up what you found in your vanity search
• Step 8 – Create a plan to proactively publish content that suits your strategy

Further Reading & Instructions for Reputation Management

For Step 1 – How to Perform a Social Media Audit

For Step 2 – Tools for Monitoring Your Reputation

For Step 4 – Claim Your Google My Business Page!

For Step 5 – How to Deal With Negative Customer Feedback

For Step 6 – Get Yourself Listed on the Web

For Step 7 – How to Remove Your Personal Info from the Web

For Step 8 – Strategy Blogs, Content Creation Blogs

Bonus Steps – Legacy and process management, steps to take

You can also buy any or all of my books. What You Don’t Know About Social Media CAN Hurt You: Take Control of Your Online Reputation includes all of this information and much more! The Social Media Starter Kit is when you are ready to go on the offensive and build your social media strategy. You can also get the Workbook that allows you to work alongside the book and it includes cheat sheets that the main book does not. Click on the picture below.

Need More Help?

You can book a free needs assessment with me!